Shipping & Returns
Shipping
Orders are packed within one to two business days. You'll get a tracking number by email as soon as your parcel leaves us.
| Method | Time | Cost |
|---|---|---|
| Standard | 3–7 business days | $8.00, free over $75 |
| Expedited | 2–3 business days | $16.00 |
| Overnight | Next business day | $32.00 |
Delivery estimates are business days after dispatch and exclude public holidays. We are not able to redirect a parcel once it has shipped.
Returns
If a piece isn't right, you have 30 days from delivery to send it back. Items must be unworn and unwashed, with tags attached, in their original packaging.
- Start a return by emailing [email protected] with your order number.
- We'll send a prepaid label for returns within the United States.
- Refunds are issued to the original payment method within 5–10 business days of us receiving the parcel.
- Original shipping charges are not refunded unless the item was faulty or incorrect.
Exchanges
The fastest route is to return the original piece for a refund and place a new order for the size or colour you want, so you're not waiting on stock to come back into the warehouse.
Faulty or incorrect items
If something arrives damaged, faulty or simply not what you ordered, contact us within 14 days of delivery with your order number and a photograph. We'll cover return postage and replace or refund it.
Final sale
Items marked final sale cannot be returned or exchanged except where they are faulty. This does not affect your statutory rights.